Returns & Exchanges

At GNSS Store, we stand behind the precision of our navigation and positioning technology. If your hardware does not meet your requirements, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Request

Contact our support team with your order number and serial number to receive a Return Merchandise Authorization (RMA) form.

2

Prepare Hardware

Place the device in its original anti-static packaging, ensuring all antennas, cables, and calibration certificates are included.

3

Ship the Package

Affix the provided shipping label and drop off the package at an authorized courier location, ensuring the RMA number is clearly marked on the exterior.

4

Inspection and Refund

Our technicians will verify the device's functionality and condition, after which your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing